Introduction

What is known today by the name Business Intelligence (BI) has an origin and evolution that should be looked at in order to introduce the concept that will be the subject of this article: “BI Usability”.

One of the principal goals of BI is that users find the information they need to make decisions in due time and proper form. The form includes, among other things, the format in which the information is presented and the level of interaction expected to obtain the desired result. The previous points make up the term “BI Usability”.

Usability can be defined as software’s ease of use, in which factors such as the familiarity of the design, comfort, attractiveness, level of interaction permitted, response time, etc. also come into play.

Various definitions of usability have been selected to complement the concept: (*1):