Pega Infinity

Pega's process automation platform, available both in the cloud and for installation on a web server (based on JAVA) and databases from different vendors, offers RPA (Robot Process Automation), Case Management and BPM (Business Process Management) capabilities, and low-code application development.

The main areas covered by Pega's solutions are:

  • Customer Engagement (Pega Customer Decision Hub)
  • Decision engine with Artificial Intelligence technology
  • Customer Service (Pega Customer Service)
  • Solutions with real-time AI capabilities and desktop automation to simplify service.
  • Sales Automation (Pega Sales Automations)
  • Sales automation with AI technology.
  • Customer attraction and onboarding, with Pega Client Lifecycle and Pega Know Your Customer.